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Browse: Home / 2016 / March / 30 / My Recent Article about Vanguard’s Cybersecurity Stumble

My Recent Article about Vanguard’s Cybersecurity Stumble

By Securities Docket on March 30, 2016, 10:29 pm

Even the best and most seasoned of companies can exacerbate the already exhausting drag created by data mishaps.  Read my recent Compliance Week column to learn about Vanguard’s handling of a cyber issue, where they violated more than a few of the golden rules of incident response and unfortunately missed an opportunity to evidence strong corporate ethics; fierce customer dedication; and steadfast corporate governance.  Here is an excerpt:

“Data security issues can happen anytime and remain an unfortunate fact of life for every business, especially SEC registered entities.  Consequently, what’s most important is often the response to a mishap rather than the mishap itself.   So many companies fail to appreciate this subtle but critical notion.  Indeed, if handled correctly, a customer data compromise like Vanguard experienced can actually evolve into a successful failure that not only strengthens cybersecurity infrastructure, but also reinforces a firm’s commitment to customers, partners and other fiduciaries.   Ironically for Vanguard, their data problem created such an opportunity; their response team just missed it.”

Posted in Top | Tagged Incid. Resp.

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