Sullivan & Cromwell spends millions of dollars on technology, ensuring its equipment is accessible to its lawyers around the globe and that its digital security can keep clients safe. Chairman Joe Shenker, citing bank surveys, says the Wall Street firm’s tech costs per lawyer are higher than any of its peers.
Starting in 2017, the firm began outsourcing some of its technology functions and infrastructure. The change required about 30 high-level staffers, including engineers, to leave the firm and become employees of another business, HBR Consulting’s managed services division.
via Elite Law Firms Are Quietly Outsourcing High-Value Functions. How Far Will They Go? | The American Lawyer.